At the center of the initiative is DuelaEasy, Orange Money’s digital payment solution
Orange Money Botswana has entered into a nationwide partnership with the Taxi Association to accelerate the digitization of payments for Botswana’s public transport sector, marking a strategic shift toward cashless commuter experiences and enhanced financial inclusion.
The partnership will see the large-scale branding of taxis and combis across the country, alongside the onboarding of public transport operators onto Orange Money DuelaEasy merchant accounts. This dual approach is designed to formalize and modernize payment systems within the transport ecosystem, while creating new revenue streams for operators.
At the center of the initiative is DuelaEasy, Orange Money’s digital payment solution that allows customers to pay directly from their Orange Money account using their phone. The service will now be accepted across participating taxis and combis. Orange Money CEO, Seabelo Pilane, said the partnership represents a deliberate push to embed digital financial services into everyday transactions.
“We are bringing taxi operators into the formal digital economy by onboarding them onto merchant accounts. This empowers them with better financial management tools, improved security, and access to a broader suite of financial services.”
“This partnership with the Taxi Association is a deliberate step toward transforming how commuters and transport operators handle payments during their daily journeys. Public transport is a key touchpoint, and by enabling DuelaEasy payments in taxis and combis, we are making digital payments more accessible, practical, and relevant.”
Pilane added that the initiative is not only about convenience, but also about building a more inclusive and transparent financial ecosystem.
“We are bringing taxi operators into the formal digital economy by onboarding them onto merchant accounts. This empowers them with better financial management tools, improved security, and access to a broader suite of financial services.”
As part of its commitment to supporting and empowering operators, Orange Money has introduced an incentive programme that encourages taxi and combi drivers to assist customers who choose to pay using Orange Money.
“We understand that behavior change requires tangible value. These incentives are designed to directly benefit operators while encouraging the uptake of digital payments. Over time, this builds a sustainable ecosystem where both commuters and transport providers win,” Pilane said.
For commuters, the value proposition is anchored in convenience, speed, and safety. DuelaEasy eliminates the need for physical cash, reduces friction during peak travel periods, and enhances personal security by minimizing cash handling and transacting directly from your phone.
The nationwide rollout is expected to significantly increase DuelaEasy’s footprint, positioning Orange Money as a key player in Botswana’s digital payments landscape while reinforcing its commitment to innovation in everyday financial services.
The Taxi Association has validated and is supporting the rollout, ensuring alignment with operators and facilitating smooth implementation across regions.
