First National Bank of Botswana (FNB Botswana) has cemented its reputation as a trusted and innovative financial institution by securing three prestigious Visa Awards for the year 2024. These awards recognise FNB Botswana’s exceptional performance across key financial services areas, highlighting its commitment to delivering effective financial solutions to various customers.

The Bank received awards as per below:

• Visa Premium Award 2024: Highest Purchase Volume (PV) in Premium Products. The purchases are predominately flight and hotel bookings as well as professional services and subscriptions. 
• Visa E-Commerce Award 2024: Highest E-commerce Acquiring Volume in Botswana for purchases such as tickets for events, concerts or travel, subscribing to cloud storage or digital advertising platforms. This also includes supplier payments and advertising and marketing payments. 
• Visa Cross-Border Champion 2024: Highest Cross-Border PV in Botswana. This was as a result of high volumes of shopping on international platforms that charge in foreign currencies, paying for international tuition or exam fees, import and export payments as well as international travel and conferences. 

These three awards represent advance FNB Botswana’s commitment in building trust and driving innovation within the financial services sector. 

Speaking on the recognition, FNB Botswana Chief Executive Officer (CEO) Mr Steven Lefentse Bogatsu said, “These accolades are a testament of our commitment to innovation and focus on building trust with our customers. We are proud to be recognised by Visa for our leadership in premium services, e-commerce, and cross-border transactions. This achievement inspires us to continue pushing the boundaries of financial innovation to deliver even greater value to our customers.”

The Visa Premium Award reflects the Bank’s endurance in providing premium and tailored services for customers who typically spend more and desire more in terms of flexibility and benefits. Such includes higher spending limits, financial flexibility, and a range of premium financial services. The Visa Premium Award 2024 not only reinforces the trust customers place on FNB Botswana for satisfying their premium financial needs but also provides a snapshot into the large segment it effectively services.

Shown by the Visa E-Commerce Award 2024, this recognition demonstrates FNB Botswana’s contribution towards the growth of online commerce in Botswana. Visa E-Commerce is a payment system that allows customers to make purchases online using a Visa card safely and securely. FNB empowers its customers to thrive in the digital age, contributing to the nation’s economic progress and as a result solidifying its position as a key driver of E-commerce facilitation. 

The Visa Cross-Border Champion Award highlights the Bank’s success in facilitating seamless international transactions. This empowers customers to participate confidently in the global marketplace as the process of collecting, holding, converting, sending, and spending money in multiple currencies has been greatly simplified. This further solidifies FNB Botswana’s reputation as a trusted partner for international business and personal finance. 

These combined achievements showcase FNB Botswana’s compass to not only meeting but exceeding the evolving needs of its customers, reinforcing its position as a trusted and innovative leader in the financial landscape.

FNB Botswana remains committed to investing in technology and innovation to deliver a simplified and exceptional experience for its customers.